Phone is the easiest medium by which the communication is possible. But what if you have to talk to a lot of people at one time? This can be possible with the virtual phone number which the business organisations use in their day to day work. The working of the businesses becomes easier with the usage of the virtual phone number.
There is an advanced technology for the high quality sound and thus a smooth communication is possible for the business organisations with their customers. It is very important to communicate with the customers to improve their customer service.
The virtual phone number provides a lot of benefits to the users. The advanced technology lets you communicate without any disturbance. There is no voice delay and the employees can talk to the customers for long hours without any voice corruption. Onebox is one such alternative which provides you with unlimited talk minutes.
Onebox offers two plans for the users i.e. Onebox executive and Onebox receptionist. The former is designed for the solo entrepreneurs and the latter is designed by the small enterprises. There a lot of plans available and even the cheap plans are provided as different enterprises have different needs according to their daily usage.
It has a lot of features such as auto attendant, call forwarding, call conferencing and much more which the small enterprises and the solo entrepreneurs require in their routine work.
The virtual phone number can be very useful in the following ways:-
- Fast response– The customers send the voicemails to the employees if their calls are left unanswered. So when the employees check it may become difficult for them to check each and every voicemail so the feature of the transcription is also available which converts the audio to the text. By this the employees can read the text easily and respond fast to the customers who have important work. By this, the priority can be set with the transcription, it is very advanced feature beneficial for the employees when the lines are very busy.
- Status – Now it is possible with the virtual phone number that the user can change their status of availability whenever they want. The status can be kept as available and can change it to DND as when they like. They can set it according to their business hours and the non business hours. There are a lot of such benefits provided by the service providers and you can choose according to your choices which you want on your virtual phone number.
- Extensions – If you have a virtual phone number then you can also add extensions to it.
Onebox also provides the multiple extensions to the users. It is very beneficial for the large organisations and thus makes the working of the business entrepreneurs easy. Call screening, auto attendant makes your work easier with the virtual phone number.
To improve the communication with the customers the business organisations must use the business phone number for more efficiency.